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Consumer complaining behaviour against service failure : a study of two wheeler owners in Ludhiana city

KHUSHDEEP Kaur

Consumer complaining behaviour against service failure : a study of two wheeler owners in Ludhiana city - Business Management - Ludhiana PAU 2007 - 50L

Subjects--Topical Terms:
CONSUMER COMPLAINTS

Subjects--Index Terms: CONSUMER COMPLAINTS CONSUMER SATISFACTION MOTOR SCOOTERS -- CUSTOMER SERVICES

Dewey Class. No.: T 658.838.629.2 K55C

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