Assessment of service quality of management institutes in Punjab
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- T658.007.11 R18A
Item type | Current library | Call number | Status | Date due | Barcode | |
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Mohinder Singh Randhawa Library | T658.007.11 R18A (Browse shelf(Opens below)) | Not for loan | 251803 |
The present study was undertaken to analyse the quality of management institutes, imparting management education in the vicinity of Punjab. SERVQUAL- a service quality measurement instrument, developed by parasuraman, Zeithmal and Berry(1988) was used to
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