TY  - BOOK
AU  - Navtej Singh
TI  - Design And Development Of Customer RElationship Management (CRM) Model
U1  - T 001.642.5 N29D 
PY  - 2008///
CY  - Ludhiana
PB  - P. A. U.
KW  - CUSTOMER RELATIONSHIP MANAGEMENT
KW  - COMPUTER PROGRAMS
KW  - JAVA
KW  - JAVA TECHNOLOGIES, MYSQL, CRM, WEB SERVE
N2  - The Customer Relationship Management (CRM) is essential ansd vital function of customer oriented marketing. Its function includes accumulating customer related information in order to provide effective services. This online CRM Model is a combination of s
ER  -