TY  - BOOK
AU  - Goel, Chandan
TI  - Customer expections and preceptions regarding service quality in organised retail stores in Ludhiana
U1  - T 658.834.2 G46C 
PY  - 2011///
CY  - Ludhiana
PB  - PAU
KW  - CONSUMER ATTITUDE
KW  - CONSUMER BEHAVIOR
ER  -