TY - BOOK AU - KHANNA, Anjali TI - Textbook of hospitality sales and management SN - 9789382006589 U1 - 658.8 K55T PY - 2013/// CY - New delhi PB - Wisdom Pr. KW - CUSTOMER SERVICES KW - HOSPITALITY IN HOTELS KW - HOTEL MANAGEMENT KW - HOTELS -- CUSTOMER SERVICES ER -