TY - BOOK AU - KARAN WADHWA TI - CONSUMER RIGHTS,RESPONSIBILITIES AND GRIEVANCE REDRESSAL MECHANISM:A STUDY OF AWARENESS AND SATISFACTION AMONG CONSUMERS U1 - T 658.812 PY - 2015/// CY - LUDHIANA PB - PAU KW - 1.CONSUMER COMPLAINTS 2.CONSUMER BEHAVIOUR 3.COMPLAINT REDRESSAL SYSTEM ER -