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1.
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Services marketing ; integrating customer focus across the firm by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi 2003
Availability: Items available for loan: Mohinder Singh Randhawa Library (2)Location, call number: 658.8 Z-3S, ...

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2.
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Services markeing : integrating customer focus across the firm by
Edition: 4th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi 2008
Availability: Items available for loan: Mohinder Singh Randhawa Library (1)Location, call number: 658.8 S29.

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