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1.
Consumer satisfaction regarding services offered by domestic airlines by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2003
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 658.87 M29C, ...

2.
Satisfaction of urban housewives with clothing labels in Ludhiana city by
Edition: Clothing and Textiles
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2005
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T381.330.954.552 M30S, ...

3.
Consumer concerns - a study of Bombay sub-urban electicity supply company, New Delhi by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2005
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 658.834 S33C, ...

4.
Consumer consideration for brand name, price and quality in fast moving consumer goods by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2005
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 658.834 U-5C, ...

5.
Study of the customer satisfaction and dealer practices of maruti true value by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2005
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 658.834 J35S, ...

6.
Customer experiences management - a case study of Indian airlines by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2006
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 658.838.387.742 O15C, ...

7.
Study of decision making process and satisfaction of consumers towards branded versus assembled computers by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2007
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 658.838.001.64 G96S, ...

8.
Consumer complaining behaviour against service failure : a study of two wheeler owners in Ludhiana city by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2007
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 658.838.629.2 K55C, ...

9.
Study of customer satisfaction towards different brands of direct-to-home services in Ludhiana by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2007
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T. 658.838.384.554 G83S, ...

10.
Study of consumer preference for different wrist watches of a selected brand in Ludhiana city by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2007
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 658.838 G96S, ...

11.
Study of consumer satisfaction regarding selected retail milk selling agencies in sangrur city by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2008
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 658.838.338.71 G18S, ...

12.
Comparative Study of Products and Services with Respect to Consumer Complaints and Experiences in Consumer Forum of Ludhiana by
Edition: Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2009
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 658.838 G61C, ...

13.
Study of preference and satisfaction towards mobile service providers among rural and urban consumers by
Edition: Department of Business Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2012
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (1)Location, call number: T 658.838 3845 D38S.

14.
Medical Tourism:Customer satisfaction towards selected hospitals in northern region of India by
Edition: Financial Management
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2012
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (1)Location, call number: T 658.838 S94M.

15.
Value- based marketing for bottom-line success; 5 steps to creating customer value by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi 2004
Availability: Items available for loan: Mohinder Singh Randhawa Library (1)Location, call number: 658.834 D28V.

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