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1.
Design And Development Of Customer RElationship Management (CRM) Model by
Edition: Computer Science & Electrical Engineering
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana P. A. U. 2008
Availability: Items available for reference: Mohinder Singh Randhawa Library: Not for loan (2)Location, call number: T 001.642.5 N29D, ...

2.
Study of customer relationship management (CRM) practices followed by the hotel industry in Ludhiana by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ludhiana PAU 2011
Availability: Items available for loan: Mohinder Singh Randhawa Library (1)Location, call number: CD.

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