000 00375nam a2200145Ia 4500
008 170101s1996 xx 000 0 und d
082 _a658.562 R88T
100 _aROSS, Joel E.
245 0 _aTotal quality management; text cases and readings
260 _bNew Delhi
_c1996
300 _a495p
650 _aQUALITY CONTROL
653 _aQUALITY CONTROL
942 _2ddc
_cB
999 _c112900
_d112900