| 000 | 00379nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 170101s2001 xx 000 0 und d | ||
| 082 | _a658.812 G58C | ||
| 100 | _aGOSNEY, John W | ||
| 245 | 0 | _aCustomer relationship management essentials | |
| 260 |
_bNew Delhi _c2001 |
||
| 300 | _a234p | ||
| 650 | _aCUSTOMER RELATIONS | ||
| 653 | _aCUSTOMER RELATIONS | ||
| 942 |
_2ddc _cB _01 |
||
| 999 |
_c131645 _d131645 |
||