000 00333nam a2200145Ia 4500
008 170101s2002 xx 000 0 und d
082 _aBM 658.8 K98S
100 _aKURTZ, David L
245 0 _aServices marketing
260 _bNew York
_c2002
300 _a570p
650 _aMARKETING
653 _aMARKETING
942 _2ddc
_cB
999 _c132713
_d132713