000 00416nam a2200157Ia 4500
008 170101s2008 xx 000 0 und d
082 _aBM 658.8 L81S
100 _aLovelock, Christopher
245 0 _aServices marketing : people, technology, strategy
250 _a5th
260 _aChennai
_bPearson Education
_c2008
300 _a26cm. : 594
650 _aMARKETING
653 _aMARKETING
942 _2ddc
_cB
999 _c140297
_d140297