| 000 | 00446nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 170101s2010 xx 000 0 und d | ||
| 082 | _aBM 658.8 L81S | ||
| 100 | _aLovelock, Christopher | ||
| 245 | 0 | _aService marketing : people, technology, strategy | |
| 250 | _a6th | ||
| 260 |
_aDelhi _bPrentice Hall _c2010 |
||
| 300 | _a29cm. ; 637 | ||
| 650 | _aMARKETING | ||
| 653 | _aMARKETING | ||
| 653 | _aSERVICE -- MARKETING | ||
| 942 |
_2ddc _cB |
||
| 999 |
_c147163 _d147163 |
||