000 00576nam a22001577a 4500
003 OSt
008 190405b2015 xxu||||| |||| 00| 0 eng d
082 _aT 658.812
_bW11C
100 _aKARAN WADHWA
245 _aCONSUMER RIGHTS,RESPONSIBILITIES AND GRIEVANCE REDRESSAL MECHANISM:A STUDY OF AWARENESS AND SATISFACTION AMONG CONSUMERS
260 _aLUDHIANA
_bPAU
_c2015
300 _a56
502 _bMASTER OF BUSINESS MANAGEMENT
_cMARKETING MANAGEMENT
_gGAGANDEEP BANGA
650 _a1.CONSUMER COMPLAINTS 2.CONSUMER BEHAVIOUR 3.COMPLAINT REDRESSAL SYSTEM
942 _2ddc
_cT
999 _c186581
_d186581