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Customer perceptions of E-Service Quality:An empirical study (Record no. 130500)

MARC details
000 -LEADER
fixed length control field	00742nam a2200169Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	170101s2013 xx 000 0 und d
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	T658.834.3 J20C
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Jain Ritika
245 #0 - TITLE STATEMENT
Title	Customer perceptions of E-Service Quality:An empirical study
250 ## - EDITION STATEMENT
Edition statement	Marketing management
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc.	Ludhiana
Name of publisher, distributor, etc.	PAU
Date of publication, distribution, etc.	2013
300 ## - PHYSICAL DESCRIPTION
Extent	29cm.;63
520 ## - SUMMARY, ETC.
Summary, etc.	The present study was conducted to analyze the perceptions of customers towards various dimensions of e-service quality. Further, an attempt was also made to study the influence of these perceptions on e-satisfaction, behavioural intentions and loyalty. A
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	CONSUMER PREFERENCES 2.E - SERVICE
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term	CONSUMER PREFERENCES 2.E - SERVICE
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Dewey Decimal Classification
Koha item type	Theses/ Dissertation

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Home library	Current library	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Bill Date	Koha item type
		Dewey Decimal Classification			Mohinder Singh Randhawa Library	Mohinder Singh Randhawa Library	13/11/2009		T658.834.3 J20C	251559	15/04/2017	15/04/2017	Theses/ Dissertation